Advance notice
Give as much notice as possible if a cleaning needs to move. Earlier notice creates the best chance of keeping a workable route opening.
Cancellation and rescheduling
Schedule changes work best when they are shared early
Because the route is built around nearby appointments, early notice gives the best chance of finding another opening that still fits the schedule.
Arrival windows
Arrival timing may shift based on the homes scheduled before yours. Spotless Spaces will communicate if timing changes in a meaningful way.
Access issues
If the home cannot be accessed at the agreed time, the visit may need to move to the next opening that still fits the route.
Recurring visits
Occasional changes are manageable. Repeated last-minute moves may require a different recurring slot or route day.